Creating a Customer Journey Map for Your Business

Are you looking to improve your customer experience? If so, you should consider creating a customer journey map for your business. A customer journey map, as defined by the Nielsen Norman Group, refers to the “visualization of the process that a person goes through in order to accomplish a goal”. Creating a customer journey map for your business can not only help you develop a better understanding of your customers, it also helps you improve customer experience by highlighting different areas in your customer journey that need improvement.

Canadian Makers We Love: ManSoap.Co

In our new blog series Canadian Makers We Love, we’re highlighting the Canadian vendors that we work with to fill our gift boxes. For the first installment in the series, we spoke with ManSoap.Co, a family-owned and operated company that makes one-of-a-kind bath and beauty products. Read on to get to know the story behind the company, which is deeply rooted in family. 

How To Celebrate Father's Day From a Distance

Although social distancing guidelines are loosening in many areas, Father’s Day still may not be the same for many families around the world. Here are a few ways that you can celebrate Father’s Day from...